Shipping policy

Order Processing Times

Most of our products are made to order. Production begins shortly after your purchase is confirmed.

Shirts (Print-on-Demand)
• Production begins within 2 hours of purchase
• Production time: up to 7 business days
• Shipping method: Australia Post Parcel Post
• Tracking: Yes

Stickers

  • If in stock: dispatched within 1-3 business days
  • If temporarily out of stock: dispatched once new stock arrives, usually within 7-14 days
  • Shipping method:
      • 🐌 AusPost (aka Snail Mail): 3–14 business days after fulfilment.
      • 🚛💨 Priority (Express Post) including Queue Jump: Ships typically within hours. Tracking Available and usually received in 1-5 business days depending on shipping destination.

Shipping Location
For Stickers, we currently ship within Australia only from the Sunshine Coast. Shirts are printed & dispatched from Printify's fulfilment network within Australia.

Delivery Timeframes

Estimated standard delivery times once your order has been dispatched:

Apparel:

  • Australia Post Parcel Post: 3-14 business days depending on location

 Stickers;

    • 🐌 AusPost (aka Snail Mail): 3–14 business days after fulfilment.
    • 🚛💨 Priority (Express Post) including Queue Jump: Ships typically within hours. Tracking Available and usually received in 1-5 business days depending on shipping destination.

Delivery times may vary due to production delays, seasonal demand, or Australia Post network disruptions. We will communicate any significant delays when possible.

Order Changes & Cancellations

Because apparel products enter production quickly, shirt orders can be cancelled within 1 hour of purchase. After production begins, we are unable to cancel or modify apparel orders.

Sticker orders may be cancelled anytime before dispatch.

To request a cancellation, please contact us as soon as possible with your order number.

Returns & Exchanges

We aim to ensure you are satisfied with your purchase. Our returns policy is as follows:

Change of Mind / Sizing

Most of our apparel is custom-made for each order, so we cannot accept returns or exchanges for change of mind, sizing, or preference once production has started.

Stickers

Stickers may be returned for a refund if they are unused and in resaleable condition.

Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.
We will require a clear photo of the issue to process a replacement.

If a replacement is approved, you may keep the original item.

Lost or Damaged Shipments

If your order is lost or damaged in transit, we will replace it at no cost.
Please contact us within 14 days of the expected delivery date, including your order number and any evidence provided by Australia Post.

Future Express Shipping

Express shipping options may be added in the future. When available, they will appear at checkout.

If you require express postage urgently, contact us and we can advise whether an upgrade is possible.

Contact Information

For help with your order, reach out anytime.

Email: gday@aussieaf.co
Facebook: Message us through the AussieAF Facebook page

Returns Address:
AussieAF
PO BOX 4748
Sunshine Coast MC QLD 4560

Please include your order number and a brief description of the issue so we can assist quickly.